GUAC ON WITH OUR SOCKS ON!
Free GYG Socks when you spend $40 or more on Deliveroo, via the GYG App, or IN STORE from Monday 8th Oct (until Socks last)!!!
The time we’ve all been waiting for is here!
Yes, that’s right… IT IS SPRING!
This is the time where the days start to get longer, cold days are almost over, the sun shines a bit brighter, and we all get to revamp our closets with the latest fashion trends!
We all have seen it in the latest fashion blogs, instagramers, magazines, EVERYWHERE! Socks are having a moment this spring! And not just any sock, we are talking BOLD, and OUT THERE kind of socks!
And of course, at Guzman y Gomez – being always at the top of our game – we couldn’t miss this moment in fashion history, so we are bringing you the latest in trend of the season – our new GYG Branded 70% cotton. 30% Polyester SOCKS!
                        Model is wearing “One Size Fits Most”, she is 1.72cm tall, and has a 8 shoe size
Now you might be wondering how do you get your hands on this iconic piece of fashion… Well, here’s how:
Spend more than $40 via Deliveroo, the GYG app, or IN STORE from October 8, 2018 and you’ll receive a FREE pair of socks.
CARE INSTRUCTIONS
- Warm machine wash
- Do not bleach. Do not iron
- Do not tumble dry
TERMS & CONDITIONS
Promotional Period:
Start date: 08/010/18 at 00:01 am AEST End date: Until socks last (pun intended!) The promotion ends when all socks are given away in each restaurant
Eligible Entrants:
All Guzman y Gomez customers of any age who purchase GYG food or beverages to the value of $40 within the GYG app or IN STORE and $40 inc the $5 delivery fee on Deliveroo and over are able to claim their free pair of GYG socks where stocks are available. Obviously young kiddos under the age of 18 cannot purchase alcohol as per our licences so to get to $40, they will need to purchase water or a beverage appropriate for their legal age.
How to Claim Your Socks:
To claim a FREE pair of socks, GYG customers must:
- Order $35 worth of product plus $5 delivery fee via the Deliveroo app or
- Order $40 worth of GYG via the Guzman y Gomez app and pick up in store.
- Order $40 worth of GYG at any of our stores
*During the promotion, GYG reserves the right to open the promotion to dine in and takeaway customers who order $40 worth of food at the point of sale and do not use the APP to order, this is at the discretion of each restaurant manager and franchisee. Â Â
At the time of purchase, the customer will be provided with socks if their GYG order is to the value of $35 on the Deliveroo app (we’ve made a provision for $5 delivery to be included in the $40 because we’re kind) or customers need to purchase $40 worth of GYG at the stores or via the GYG app and pick up in restaurant.
Proof of purchase: Proof of purchase is required should there be any dispute in the provision of socks at the time of order.
Deliveroo: The customer must retain proof of purchase for Deliveroo orders
App Purchase: The GYG app will retain proof of purchase within the application A receipt for proof of purchase will be kept within your app account.
In unlikely event that a restaurant has socks available and they are not provided, firstly, APP orders should check their order and reach out to the restaurant AS SOON as possible and shout out “HEY GUYS, I’VE JUST ORDERED $40 WORTH OF FOOD AND YOU FORGOT MY SOCKS” – Our teams will then check the order, apologise profusely for forgetting and provide you with your socks.
In the extremely unlikely event that your Deliveroo order of $35 worth of food plus $5 delivery fee does not arrive with your free socks, please send our customer service team an email to hola@gyg.com.au with a picture of your receipt and we will aim to rectify asap.
FAQ’s
How do GYG know I want socks with my order over $40:
Right, here’s the complicated bit:
Ordering via the app or IN STORE purchases: It all happens automatically – do nothing – we will pop them into your order!
Ordering via Deliveroo – you need to tick the box “YES I WANT SOCKS” and then a bunch of terms and conditions to ensure that you are only ticking the box IF your order is over the value of $35 (no cheating!) Our team will handle the rest and make sure you enjoy your socks in the comfort of your home/work/place where you are at the time of order.
What happens if I order $80 worth of food?
Whilst it’s not communicated in the promotional posters, we have communicated to our crews that we will aim to provide multiple pairs of socks for every $40 increment per order. What this means is, if you’re the office hero and you want to order GYG via Deliveroo for lunch – when your food order gets to $80 – you get TWO pairs of socks. When your food order is $120 – you will get THREE PAIRS of socks and if you order $160 worth of food, you will get four pairs of socks etc etc (and you’ll get a big smooch from us because that’s a massive order!)
Can I just buy the socks?
No, you can’t buy the socks as a one off as these are a money can’t buy kinda thing (well $40 can buy them but you get the drift) What you can do is purchase a $40 GYG gift card for a friend or for future you to use and then we’ll provide you with free socks as your order would then be valued at $40!
How many pairs of socks are there?
60,000 pairs of socks have been issued to our restaurants nationally and will be available until socks last.
What happens is a store runs out? Â Â
This is likely to happen because we don’t have enough pairs to keep the promotion running forever so it is being promoted on a first in basis. That said, we WILL endeavour to notify customers via the GYG app when stock is running low so they’re aware a restaurant may be low on socks. Restaurants will run out of socks at different times so if you’re looking for a restaurant that does have socks and your local has run out, just give us a shout at hola@gyg.com.au and we’ll tell you your nearest restaurant that does have socks.
Do you love your socks?
If you LOVE your socks, feel free to take a pic and tag us on our Facebook page or on Instagram @guzmanygomez – we’d LOVE to see you in our socks! Hashtags are #guzmanygomez #gygaus #gygsocks
